Compliance programs that actually count for something
Regulators assess whether a program is designed well, applied in earnest, and works in practice. A binder fails all three.
Esshaki Legal Media TeamCurrent as of November 2022
An effective compliance program reduces the chance of misconduct and, when
misconduct happens anyway, materially affects how the company is treated. The
assessment is usually framed around three questions.
Is it well designed? Grounded in a real risk assessment of this business, not
a template. Policies that address the risks the company actually has, in language
its people can follow. Training targeted at the roles that face the risk. Due
diligence on third parties, which is where a large share of exposure sits.
Is it applied earnestly and in good faith? Adequately resourced and staffed.
Compliance with genuine autonomy and access to the board. Discipline applied
consistently — including to senior people, which is the test everyone watches.
Incentives that do not reward the behavior the policy prohibits.
Does it work in practice? Evidence of continuous improvement, testing and
review. A reporting channel people actually use, and evidence that reports are
investigated and acted on. Root-cause analysis after incidents, not just
remediation of the specific event.
The recurring failure is the gap between the written program and the operating
reality. A policy nobody follows is worse than no policy, because it establishes
what the company knew it should be doing.