Every state has a statute prohibiting unfair or deceptive acts in trade or commerce. They are among the most frequently pleaded claims in commercial disputes involving individuals or small businesses.

Elements. Generally a deceptive or unfair act, in trade or commerce, causing loss. Many statutes do not require intent, and some do not require reliance.

Who may sue. Consumers in most statutes; some extend to businesses, particularly where the transaction is for goods or services of a kind ordinarily purchased for personal use, and a few reach business-to-business dealings generally.

Remedies. Actual damages, often with statutory minimums, multiple damages for wilful violations, injunctive relief, and attorney fees. The fee provision is what makes small claims viable.

Exemptions. Many statutes exempt conduct specifically authorised by a regulatory body, and transactions regulated under other schemes. The scope of those exemptions is heavily litigated and is the first defence to assess.

Class actions. Statutory damages and fee shifting make these attractive for aggregate treatment, and several statutes restrict class treatment expressly.

Practical exposure. Marketing language, automatic renewal practices, fee disclosure, and cancellation processes are the recurring subjects.